At Consulting Convergence & System SA (“2CS”, “We”, “Us”, or “Our”), we are committed to protecting your privacy and ensuring the security of your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, other relevant regulations. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services or visit our website (https://2cs.ch). By using our services, you consent to the practices described in this policy.

About Consulting Convergence & System SA

Consulting Convergence & System SA, registered under CHE-113.425.533 in Geneva, Switzerland, specializes in IT consulting, digital transformation, and software solutions. Our services include, but are not limited to:

• IT strategy and consulting
• Software development and integration
• Cloud solutions and infrastructure management
• Cybersecurity services
• Data management and analytics

We help businesses transform their ideas into innovative, tailored IT solutions.

1. Definitions

For the purposes of this Privacy Policy:

• Personal Data: Any information relating to an identified or identifiable natural person, as defined under the FADP.
• Service: The website (https://2cs.ch) and any related IT consulting or software services provided by 2CS.
• You: The individual or legal entity accessing or using the Service.
• Data Controller: Consulting Convergence & System SA, located at Avenue de Champel, 29, CH-1206 Geneva, Switzerland, responsible for determining the purposes and means of processing personal data.
• Cookies: Small files stored on your device to enhance your experience on our website.
• Usage Data: Data collected automatically, such as IP addresses, browser type, or time spent on our website.

2. Collection of Personal Data

2.1 Types of Data Collected

We collect the following types of data when you use our Service:

• Personal Data: Information you voluntarily provide, such as:
• First and last name
• Email address
• Phone number (if provided)
• Company details (if applicable)
• Usage Data: Automatically collected data, including:
• IP address
• Browser type and version
• Pages visited, time, and duration of visits
• Device information (e.g., type, operating system, unique identifiers)

2.2 Tracking Technologies and Cookies

We use cookies and similar technologies (e.g., web beacons) to enhance your experience and analyze Service usage. Cookies may include:

• Essential Cookies: Necessary for the website to function, such as enabling secure login.
• Functionality Cookies: Store your preferences (e.g., language settings) for a personalized experience.
• Analytics Cookies: Help us understand how you interact with our website to improve our Service.

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website functionalities. For more details, see our Cookie Policy on https://2cs.ch.

3. Purposes of Data Processing

We process your personal data for the following purposes:

• To Provide and Improve Our Service: To deliver IT consulting, software solutions, and website functionality.
• To Manage Your Account: To enable access to personalized features of our Service.
• To Communicate with You: To respond to inquiries, send updates, or provide information about our services (e.g., via email or phone).
• To Fulfill Contracts: To perform obligations under agreements for our services.
• For Marketing: To inform you about our services, events, or promotions, provided you have consented or have not opted out.
• For Legal Compliance: To meet obligations under Swiss law or resolve disputes.
• For Analytics: To analyze usage trends and improve our Service.

4. Legal Basis for Processing

Under the FADP, we process personal data based on:

• Consent: Where you have explicitly agreed to the processing (e.g., for marketing communications).
• Contractual Necessity: To fulfill a contract with you or provide requested services.
• Legal Obligation: To comply with Swiss or other applicable laws.
• Legitimate Interests: For purposes such as improving our Service or ensuring security, provided your rights are not overridden.

5. Sharing of Personal Data

We may share your personal data in the following cases:

• With Service Providers: Third parties (e.g., IT or cloud service providers) that process data on our behalf under strict data protection agreements.
• With Affiliates: Entities under common control with 2CS, bound by this Privacy Policy.
• For Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with prior notice.
• With Your Consent: For additional purposes not listed here, with your explicit approval.
• For Legal Reasons: To comply with legal obligations, protect our rights, or respond to authorities (e.g., courts or regulators).

We ensure that any third party receiving your data adheres to Swiss data protection standards or equivalent safeguards.

6. International Data Transfers

Your personal data may be processed in Switzerland or other countries where our service providers operate. If data is transferred outside Switzerland, we ensure compliance with FADP requirements, such as:

• Transfers to countries with adequate data protection (as recognized by the Swiss Federal Data Protection and Information Commissioner).
• Use of standard contractual clauses or other safeguards for transfers to countries without adequate protection.

7. Retention of Personal Data

We retain your personal data only for as long as necessary to achieve the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax or accounting obligations). Usage data is typically retained for a shorter period, except when needed for security or service improvement.

8. Your Rights Under Swiss Law

Under the FADP, you have the following rights regarding your personal data:

• Access: Request information about the data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal retention obligations.
• Restriction: Request limitation of data processing in certain cases.
• Objection: Object to processing based on legitimate interests, including marketing.
• Data Portability: Receive your data in a structured, commonly used format, where applicable.

To exercise these rights, contact us at contact@2cs.ch or +41 22 512 1 512. We may verify your identity before processing requests. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) if you believe your rights have been violated.

9. Security of Your Personal Data

We implement appropriate technical and organizational measures to protect your personal data, such as encryption and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Service is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided personal data without parental consent, we will take steps to delete it.

11. Links to Third-Party Websites

Our website may contain links to third-party sites not operated by us. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes. We will notify you of significant updates via email or a notice on our website (https://2cs.ch) before changes take effect. The “Last updated” date will be revised accordingly.

13. Contact Us

For questions or to exercise your rights, contact us at:

• Email: contact@2cs.ch
• Phone: +41 22 512 1 512
• Website: https://2cs.ch/contact
• Address: Consulting Convergence & System SA, Avenue de Champel, 29, CH-1206 Geneva, Switzerland